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Return & Refund Policy

At Eztore, we strive to ensure your satisfaction with every purchase. If you encounter an issue with your order, our return policy allows you to request a return within 7 days of receiving the product.

Eligibility for Returns:

  • Returns are accepted only for items with manufacturing defects.
  • To initiate a return, please email us at support@eztore.store with:
    • Your Order ID
    • A photo and video of the defective product.

Return Process:

  1. Once we receive your return request, our team will inspect the submitted evidence.
  2. We will notify you of the approval or rejection of your return request.

Refund Process:

  • If approved, your refund will be processed promptly.
  • You will receive the refund via your original payment method.

For further assistance, feel free to contact us at support@eztore.store.