Return & Refund Policy
At Eztore, we strive to ensure your satisfaction with every purchase. If you encounter an issue with your order, our return policy allows you to request a return within 7 days of receiving the product.
Eligibility for Returns:
- Returns are accepted only for items with manufacturing defects.
- To initiate a return, please email us at support@eztore.store with:
- Your Order ID
- A photo and video of the defective product.
Return Process:
- Once we receive your return request, our team will inspect the submitted evidence.
- We will notify you of the approval or rejection of your return request.
Refund Process:
- If approved, your refund will be processed promptly.
- You will receive the refund via your original payment method.
For further assistance, feel free to contact us at support@eztore.store.